We are committed to ensuring that all clients of our organisation, and their families, are free to lodge grievances, to have those grievances dealt with promptly, fairly and non-threateningly by the organisation and to have those grievances resolved if possible. Treatment of disputes and grievances will be fair to both the complainant and respondent, will be responded to courteously and will be given high priority for resolution and remediation.
Feedback may include:
How can I provide feedback to Deivian Products & Services?
In person - Speak to your Support Worker
By phone - Call our office on 1300 334 842
Online - Complete our online contact form via our "contact us" page
Email - send us an email email@example.com
If your complaints has not been resolved to your satisfaction you can contact the NDIS Commission;
By telephone - on 1800 035 544 - 9:00am to 5:00pm in the ACT, NSW, QLD, SA, TAS and VIC
Monday to Friday, excluding public holidays.
By mail - NDIS Quality and Safeguards Commission
PO Box 210
Penrith NSW 2750
Via Email - firstname.lastname@example.org.